What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to add an image to the email notification ?

    Asked by tlmcfadd on December 07, 2015 at 09:13 PM
    Lastly, when customizing the email output, can we add a logo to the email? I've tried previously and it shows up as an red "x".
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 07, 2015 at 09:16 PM

    You can follow this guide in order to add conditional logic to your form : 

    http://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    If you need help with some conditions, please share us the link to your form and specify your issue, we will be more than glad to help you.

    Regards.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 07, 2015 at 09:28 PM

    I really apologize, I posted the answer above and was the wrong thread.

    These are the instructions to add an image to your email notification.

    1. Add an image field to your form : 

    2. Select upload file :

    3. Get the link to the image :

    Now go to your email notification, click on the image icon and then paste the URL to the image you want to add  : 

    Hope that helps.

    Let us know if you need more help, we will be glad to assist you.

    Regards.