What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The confirmation email is not pulling the correct field

    Asked by tejajo on April 14, 2010 at 11:38 AM
    The confirmation email is pulling the data from the incorrect field.  This just started this morning.  I tried deleting the entire confirmation email, and recreating it.  It's still doing the name thing.
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    JotForm Support

    Answered by abajan on February 24, 2011 at 06:51 PM

    Hello tejajo. Can you please provide the address of the form in question? (You have three on your account).