Why all my customisations with this form is gone?

  • maivutan
    Asked on December 8, 2015 at 3:10 AM
    Why all my customisations with this form is gone?
  • Charlie
    Replied on December 8, 2015 at 3:17 AM

    May I know which form you are referring to? Is it this one: http://form.jotform.me/form/51694971607466?

    I cloned it and was able to see the custom CSS code under the CSS tab in the Form Designer Tool.

    Why all my customisations with this form is gone? Image 1 Screenshot 20

     

    You can also revert to an earlier version of your form by following this guide: http://www.jotform.com/help/294-How-to-View-Form-Revision-History 

    I hope that helps.

  • maivutan
    Replied on December 8, 2015 at 12:48 PM

    My was was designed together with JotForm staffs because I needed their assistance. At the end, the form shouldn't look like this.

    How are the users going to read my policies since the policy is hidden?

    The JotForm staffs who designed with me, are aware that this shouldn't how it looked like.

    I haven't been touching the form lately too, I only touch the result in Google Spreadsheet.

  • Jeanette JotForm Support
    Replied on December 8, 2015 at 2:47 PM

    I see some changes performed today and yesterday and back in August. Was it one of these changes the correct? Seems like the support staff helped you with it, as per this thread http://www.jotform.com/answers/599879

     

    Why all my customisations with this form is gone? Image 1 Screenshot 20

  • maivutan
    Replied on December 13, 2015 at 7:23 AM

    The clone form of the staff is affected too. The policy area, wasn't at the left such that it's not even readable. The form itself, wasn't centered, taking the space of the policy.

    A few forms of mine have this weird problem too!

  • Welvin Support Team Lead
    Replied on December 13, 2015 at 10:25 AM

    There seems to be an issue with the original theme so I have applied the following custom CSS codes to your form:

    .form-all {

    margin-right: 100px !important;

    }

    ..and then the following to fix the width of the checkbox items:

    .form-multiple-column .form-radio-item, .form-multiple-column .form-checkbox-item {

        width: auto !important;

    }

    Here's how to check the codes: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes. Please check and let us know if you see any problems.

  • Welvin Support Team Lead
    Replied on December 13, 2015 at 10:30 AM

    I have modified the codes to center the form in a browser, zoom in or out. 

    From:

    .form-all {

    margin-right: 100px !important;

    }

    To:

    .form-all {

    position: absolute;

    left: 54%;

    }