What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Single Sign On Authentication

    Asked by Mitch Alexander  on December 08, 2015 at 08:54 AM

    Does Jotforms offer single sign on so that users in our Active Directory would not be required to enter items such as name and email address manually into every form?

    Is the secure payment integration PCI compliant?

    Are both of the above available if we went with self-hosting jotforms?

    Thanks

    Mitch

    name secure payment thanks items
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    JotForm Support

    Answered by Charlie on December 08, 2015 at 10:21 AM

    Thank you for contacting us. Here are the answers to your questions.

     

    Does Jotforms offer single sign on so that users in our Active Directory would not be required to enter items such as name and email address manually into every form?

    Forms can be completed by opening them in a web browser, users do not need to have a sign in authentication, and we do not have this feature.

    However, this can be done by the following approach:

    Method 1: If you already have your own log in system, and the form/s are viewed only when they are log in, then you can do the steps below.

    1. You fetch the initial or basic information of the user and prepopulate it on your Form via URL.

    Here's a guide on how to prepopulate: https://www.jotform.com/help/71-Prepopulating-fields-to-your-JotForm-via-URL-parameters 

    2. You can also use your form's full source code, create a custom script and prefill the input fields based from the existing information of the user in your database.

     

    Method 2: You can fetch the submission data from the initial information submitted by using our API. Here's our documentation on it: http://api.jotform.com/docs/#submission-id 

     

    Are both of the above available if we went with self-hosting jotforms?

    If you are looking for the license JotForm form builder, you can learn more about that product on this link: http://www.interlogy.com/products/jotform/. You can setup your own form builder and host your own forms in your server. However, I believe the widgets and apps will not be available on the licensed version. But you can create your own integration because you already have the source code. To learn more about the licensed app, please contact the support team on that link.

     

    For your question about PCI compliance, I went ahead and opened a separate thread for it. Please refer to this link instead: https://www.jotform.com/answers/720303. We will address it shortly.

    Thank you.