What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Slow Load Time

    Asked by emclanekinsethcom on December 08, 2015 at 11:42 AM

    I can't have my form load this slow to my website. What can you do to fix it?

    Page URL:
    http://www.twelve01kitchenandtap.com/#!sign-up/yniwz

    Slow Load form load can't fix
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    Answered by emclanekinsethcom on December 08, 2015 at 11:45 AM

    Also calendar is being cut off even though the bounding box is plenty big enough.

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    JotForm Support

    Answered by david on December 08, 2015 at 01:22 PM

    Hi,

    We were experiencing some lag issues earlier that have since settled but are still being looked in to.  I checked your form and it did load quite quickly.  For your second question, I will move it to a thread of its own so that I can address it separately.  I will follow up in this thread here shortly:

    http://www.jotform.com/answers/720515

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    Answered by emclanekinsethcom on December 14, 2015 at 03:17 PM

    I thought this was taken care of it but it was NOT. The form is not showing up at ALL ...even after 30 seconds of load time. This is absolutely not acceptable at all. Please fix it immediately.

     

    http://www.twelve01kitchenandtap.com/#!sign-up/yniwz

     

     

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    Answered by msimpy on December 14, 2015 at 03:23 PM

    Just FYI - loads virtually instantly for me if you are talking about the sign-up form - I'm in the US..

    Edit - checked with latest versions Firefox, Chrome and Opera

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    Answered by emclanekinsethcom on December 14, 2015 at 03:30 PM

    Sorry. The code literally disappeared off our website... I had to replace. Now it works. No idea how it would have disappeared :( Thanks for your quick reply, I was panicking!

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    Answered by msimpy on December 14, 2015 at 03:32 PM

    You're welcome :-)   Glad it's fixed...