I am having a problem with the retrieval of the form data.

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    Dimitry Frederique 
    Asked on December 08, 2015 at 12:42 PM

    I have been working all night on this issue and cannot seem to resolve how to get my form to auto reply to my customers with a code to access a link to some free information.

     

    I have tried all the options available to the reply to section and none of them returns an email back in my test form to the original person.

     

    I would like to talk to someone so they can walk me through what I am doing wrong.

     

    Thanks,

     

    Dimitry

     

  • Profile Image
    david
    Answered on December 08, 2015 at 02:18 PM

    Hi,

    To send a reply to the user filling out the form, you would need to set up a form autoresponder:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    This will send an email to an address entered in the form.

    If you have any trouble once the autoresponder is set up, let us know which form you are working on and we will be happy to have a look.