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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    upgrading pricing issue

    Asked by animagic on December 08, 2015 at 02:08 PM

    Hi,

     

    I received your email to upgrade my account. you are offering 50% off subscriptions for the holidays which is great but when you go to pay it says it is still going to charge 159.00/year for Bronze instead of $79 as advertised.

     

    Please advise.

     

    Thanks,

    James

     

    charge thanks my account 50% Off
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    JotForm Support

    Answered by david on December 08, 2015 at 03:41 PM

    Hi,

    The pricing will only show for Free accounts.  You may have received the email for another account that does not currently have a subscription.  In any case, I would recommend staying with your current subscription.  You have our old promo pricing of $99.75 per year for Economy, which is equivalent to our Silver subscription.  You would indeed by paying $20 per year less, however, you would be at the Bronze level instead of Silver. 

    If you would still like to switch the Bronze instead of Economy, we can set your account back to a Free one.  You would then be able to upgrade at the holiday prices.  Again, I would recommend staying on your current plan.