Multiple File Upload Issue

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    Asked on January 31, 2012 at 10:43 AM

    I am having a problem with customers repeatedly not realizing that they can upload multiple files through the same upload field. Before I made several fields, but I like the clean look of just the one. Is there any way that the button could change to "upload additional files" upon submission of the first to avoid this confusion?

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    Answered on January 31, 2012 at 03:24 PM

    There's currently no way to do that but it might not be a bad idea to change the button's text from "Upload a file" to "Upload Files". See how to edit the text here.

    Additionally, you could include hover text for the button explaining the procedure for uploading multiple files.