I have an API-Limit exceeded. How can I fix it?

  • Profile Image
    edu1st
    Asked on December 08, 2015 at 04:59 PM

    Im trying to connect a zapier for some of my forms and appears a message with a API-Limit exceed 39 of 1000 used.

    Can you help me?

     

    Submissions

     

    39 of 1000 used

  • Profile Image
    Chriistian
    Answered on December 08, 2015 at 08:17 PM

    Hi,

     

    There are limits on how many API call/request you can make per day. Paid account has a limit of 10,000 requests per day while free account has 1,000 requests per day. You can check our FAQ for more information on JotForm API:  http://api.jotform.com/docs/

    Please note that the API limit is separate from your submission limits as you have shown in your screenshot. I have reset your account's API limit. Can you test again your form and see if you will still encounter the error?

     

    Do let us know if the issue still persists.
    Regards.