What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Moved to new Server, form only displays html code, no content

    Asked by slandon on October 06, 2010 at 08:33 PM

    We moved to a new Server, same type Linux, email is the same. Form comes through but no content,

    only some html code. Nothing was changed on the form or web site and it worked great before.

    We want to use more of your product but now concerned about problems.

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    JotForm Founder

    Answered by aytekin on October 07, 2010 at 03:53 AM

    To make your emails text based, open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Switch to Text Mode",