What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I un-archived 2 forms in error.

    Asked by suemurphy on December 09, 2015 at 02:03 AM

     Meant to put them back in active. But "un-archiving" them makes them actually disappear. Can I get them back?

    in active Them
  • Profile Image
    JotForm Support

    Answered by Charlie on December 09, 2015 at 02:59 AM

    Unfortunately, I'm unable to replicate the problem.

    Here's how I did mine:

    1. First, I selected one of my forms, and clicked "Archive".

    2. In my "Archive" folder, you will see it now. I then "Unarchive" it.

    3. In went back to my "My Forms" list.

     

    However, please note that your "My Forms" list sorts your forms from the latest or most recent one updated. This means if you have unarchived a form that was last modified year December 2014, then it will be sorted based on that date.

    I would advise editing the form in your archive folder before unarchiving it, and just make any changed, we want to change the last modification to the most recent date so that when we unarchive it it would be placed at the very top of your "My Forms" list.

    You can also search your form by title or by form ID (the form ID is the numeric ID found in your form's URL).

    I hope that helps.