What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What 'TLS' settings are needed using Internet Explorer to submit a form?

    Asked by rob bleck  on December 09, 2015 at 08:48 AM

    I receive a error "Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://submit.jotformpro.com again." when I submit the form.  The site is: https://form.jotform.com/52884246644969

     

    TLS 1.0 is currently set.

    Page URL:
    https://form.jotform.com/52884246644969

    Screenshot
    settings TLS a JotForm style size font
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    Answered by victor on December 09, 2015 at 11:07 AM

    Could you please indicate the version of IE you are using. I just cloned your form and was not able to reproduce the issue with IE11.

    I found the following page which indicate how to solve this issue.

    https://support.accessdata.com/hc/en-us/articles/205338728--Turn-on-TLS-1-0-TLS-1-1-and-TLS-1-2-

    Could you also please try using FireFox or Chrome and see if you still get this error.