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  • Profile Image

    I added an additional form to offer a $50 gift card to my store and now they are disabled.

    Asked by fatcatantiques on December 09, 2015 at 10:37 AM

     I added an additional form to offer a $50 gift card to my store, and both of my forms became disabled. I tried deleting the new one I made, and the main form cannot be found when I click it. It isn't disabled in my menu as far as I can tell.

    Page URL:
    https://form.jotform.com/53275501490149

    Screenshot
    card gift autosuspended
  • Profile Image

    Answered by Ben on December 09, 2015 at 12:52 PM

    I took a look at your account and I see the forms in it. The second form was the reason why our system got your account suspended.

    I have re-enabled your account and marked the form as OK as it is now. Please do note however that once you make all of the changes that you need to your second form: "Enter Your Info to Win a $50.00 Gift Card at Fat Cat Antiques" - that you will need to let us know so that we can check it out and see if you might have any issues - since what I did for it now, will stay active until you make any change on that form.

    PS: I have restored your other forms for you.

    Do let us know if there is anything else that we can assist you with and we would be happy to do so :)