What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I make one request via web form and till now no respond.

    Asked by teamgmw on December 09, 2015 at 11:30 AM

    I make one request via web form and till now no respond. It is not fair.

    This is a re-post of a comment on

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    JotForm Support

    Answered by david on December 09, 2015 at 01:59 PM


    I checked your form threads and each one has a response from our support team.  May I ask, which issue you did not receive a follow up for?  Let us know and we will be happy to make sure thing are taken care of.