What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The forms in "my forms" in my account

    Asked by stuball on January 31, 2012 at 04:32 PM

    The forms in "my forms" in my account are different depending if I click "edit" or "preview".


    If I click on dog adoption application >edit I get  DOG ADOPTION APPLICATION.



     If I click on dog adoption application >preview  I get  DOG ADOPTION AGREEMENT

  • Profile Image
    JotForm Support

    Answered by abajan on January 31, 2012 at 07:30 PM

    I take it the form used to be named Dog Adoption Agreement? The form in the preview may take a day or two to be updated because it is served from a node in our CDN (Content Delivery Network) and there may be some stale caching issues at work. Have a look at the following video about the pros and cons of CDNs, especially the explanation of stale caching (4:47 to 5:10)