What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change the file name of uploaded photo

    Asked by Diane on December 09, 2015 at 11:53 AM
    As well, I have another question with regards to Jotforms.  I was saving a photo in from Jotform and it saved to my files, but when I tried to save pdf, I could not rename it as I normally do.  I had to save as is numbered by Jotforms.  Tried at least 10 times on this one file, finally tried saving with just the number and that worked, but normally we can give it a file name.??? Why would this happen suddenly?
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    JotForm Support

    Answered by BJoanna on December 09, 2015 at 12:05 PM

    I am not sure if I understood your question correctly.

    Are you trying to change the name of uploaded files? Unfortunately this is not possible to achieve. You can however do that when you integrate your form to Dropbox or Google Drive and renaming the uploaded files there after you received them.

    If I did not understood your question correctly, please explain in more details what are you trying to achieve and we will be happy to assist you.

    Let us know if you need further assistance.