My form is not showing up on Firefox 42.0 using Mac OS

  • beavercutproducts
    Asked on December 9, 2015 at 2:58 PM
    what was the solution?
    Having an issue with our entire form not showing up on Firefox 42.0 using Mac OS 10.10.5 (Yosemite).  Works on all other browsers and on PC.
    link http://www.beavercutproducts.com/buildyoursign/
  • BJoanna
    Replied on December 9, 2015 at 3:11 PM

    I do not have Mac to test your form, but I have tested it on my PC in Google Chrome, Mozilla Firefox and Internet Explorer and form is shown properly. 

    I noticed that you are using script code for embedding form to your website. It is possible that there are some script conflict between scripts from your website and JotForm scripts. We recommend using of iFrame code for embedding forms. You can try to replace script code with iFrame code to see if that will solve your problem. You can see how to get iFrame code of your form inside of this article: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code  

    Hope this will help. Let us know if you need further assistance.