- stueadieAsked on January 31, 2012 at 07:14 PM
Hi, the paid subscriptions is saying 12 out of 10, there were only actually 9 completed tranactions. the other 3 were tests and were never completed. Can you please reset the monthly limit. Thanks STU
- JotForm SupportidarktechAnswered on January 31, 2012 at 08:08 PM
Submissions counter automatically resets by it self every first day of the month. Today is February 01, I'm on GMT+8, maybe sooner or later the monthly cycle will start in.
Furthermore, I have also cleared the 3 test submissions, so your account should now be activated shortly. Please let us know if you have further questions. Thank you so much!