What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspension

    Asked by David Smith  on December 09, 2015 at 03:09 PM

    I am in the process of building my order form, when I received the following message.

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    Please can my account be reactivated. Thank you

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    Answered by victor on December 09, 2015 at 05:14 PM

    Sorry for this inconvenience. I have just verified your forms to see if they violated our terms. Everything seems fine and have reactived your account.

    If you require further assistance, please do not hesitate contacting us.

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    Answered by locomotivedisplaycases on December 09, 2015 at 05:33 PM

    Thank you for your help. Much appreciated.

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    Answered by victor on December 09, 2015 at 06:32 PM

    Glad we were able to help. If you have any other question or issue, please do not hesitate contacting us. We will be glad to assist.