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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving any emails from form

    Asked by htproz on December 09, 2015 at 03:53 PM

    Hello,

     I am not receiving any emails from my form. Help!

     

    thanks

    Page URL:
    http://www.hometheaterproz.com

    Emails receiving thanks hello
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 09, 2015 at 07:32 PM

    Hi,

    Thank you for contacting us.

    I have checked your form and I can see emails are being sent, since I have submitted it and I can see the email was sent : 

    I see in the email log for your address, you have made only tests : 

    Please, could you try again ? 

    Fill your form and then submit it, you should have the submission registered in the email log, let us know and we will be glad to assist you.

    You can also check your email history, refer to this guide  :

    http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

    Regards.