Form conditions not working properly

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    Asked on December 09, 2015 at 04:24 PM

    The condition I have in my form is Enable / Require Field: 

    If Preferred Contact? IN NOT EQUAL TO "E-mail"

    Require  Phone Number 


    When I try the from and choose email, I still able to submit the from without adding the phone number. 

    How do I fix it.


    Please review the from:





  • Profile Image
    Answered on December 09, 2015 at 07:49 PM

    I just tested your form, and it's working as expected, If is not equal to "Email" it requires the Phone Number:

    So, this mean when it is equal to "Email", it will not require the phone number field:

    Let us know if you need more help.