What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Form Integration

    Asked by panafricanalliance on December 09, 2015 at 04:42 PM

     

    We have integrated Google Spreadsheets to place all the information a new member submits onto a spreadsheet that updates automatically.

    Here is the problem: we have added some color coding to the spreadsheet, and every time a new member signs up, the form is updated and removes all previous customizations. Is there a way we can stop that from happening?

    JotForm problem Updated integrated
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 09, 2015 at 08:32 PM

    Hi,

     

    Unfortunately this is how the Google Spreadsheet integration works. We do not recommend our user to modify the spreadsheet connected to your form as this may break the integration. As a workaround, you can create a separate spreadsheet and connect the new spreadsheet to the spreadsheet that is integrated to your form so you can modify the new spreadsheet as you need.

     

    Do let us know if you need further assistance.
    Regards.