What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Would love to take advantage of your holiday sale

    Asked by dssbrs on December 09, 2015 at 05:41 PM

    - have been trying to upgrade (or re-instate) my account for 2 months! This is for the State of Connectiut so I need a quote to put it through our purchasing and get it paid.

    Please help!

    holiday my account upgrade holiday sale
  • Profile Image
    JotForm Support

    Answered by jonathan on December 09, 2015 at 09:57 PM

    Hi,

    You can upgrade your subscription using the Upgrade buttons in the JotForm Pricing page.

    link: http://www.jotform.com/pricing

     

     

    Make sure you were already logged in to your account/username dssbrs  also at http://www.jotform.com/login before doing the upgrade.

    Please let us know if you encounter any difficulty upgrading your account.

    Regards

     

     

  • Profile Image
    JotForm Support

    Answered by jonathan on December 09, 2015 at 10:00 PM

    Just to clarify also, the 50% OFF is applicable for Yearly Plans only. It is not available for monthly update only.

    Thanks.

  • Profile Image

    Answered by dssbrs on December 10, 2015 at 12:08 AM

    I'll reiterate one more time (and this has been going on for two months!) - I need a QUOTE in order to get this purchased from my end. The State of Connecticut DOES NOT HAVE a paypal account or a "credit card" - we have a purchasing department.


    Is it possible to get a QUOTE for the $159/Year plan and/or the $399 a year plan?

     

    Thank you in advance.

  • Profile Image
    JotForm Support

    Answered by jonathan on December 10, 2015 at 02:35 AM

    Actually there is option for payment via Purchase Order. But the minimum plan is for 2 years.

    It is also a discounted purchase.

     

    Will this not work for you?

    I can try submit your request to my higher ups as well if you can only go for 1-year.

    Since Purchase Order is not available for 1 year, this is something that needs approval first.

    Thanks.

  • Profile Image

    Answered by dssbrs on December 10, 2015 at 09:08 AM

    I'm well aware of the Purchase Order option - abd that would work for us IF we received a QUOTE first. If you would submit a request from your higher ups that would be great.

    Note: 2 years is a perfect option for us.

  • Profile Image

    Answered by victor on December 10, 2015 at 10:21 AM

    Thank you for your update. I will inform my manager to contact you with a quote. 

    If you require any additional information or assistance, please do not hesitate contacting us.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 14, 2015 at 05:33 PM

    @dssbrs

    We do not provide a quote prior to any purchase. If you go to the pricing page and choose the PO option, the system will give you a pro-forma invoice, usually this acts the same like a quote for most people who requested for it.