Changing payment plans

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    napmnh
    Asked on December 10, 2015 at 12:42 PM

    I want to go back to the starter payment plan but when I choose "Downgrade" it looks like I am cancelling it all together. I don't want to lose my account, just go back to the starter until we need to upgrade. Thanks.    

     

         http://www.jotform.com/?formID=52773611228960            

  • Profile Image
    david
    Answered on December 10, 2015 at 01:27 PM

    Hi,

    The cancellation is only in regards to your subscription.  Your account and forms will remain active after your cancel as long as you remain below the Free account limits.  Cancelling will indeed set you back to a Free account and you will not have any issues or changes with your forms.

  • Profile Image
    napmnh
    Answered on December 10, 2015 at 01:45 PM
    Thank you very much!
    Have a great day,
    Gail
    Sent from my iPhone
    ...
  • Profile Image
    david
    Answered on December 10, 2015 at 01:58 PM

    You are very welcome, you do the same!