The Number Function Doesn't Work in Firefox

  • Profile Image
    TweetsSweets
    Asked on February 01, 2012 at 08:13 AM

    Hi,

    Please see the order form found here

     

    When viewed in Google Chrome, the 'Number' fields that allow users to type or toggle to the right number of products works correctly. In Firefox, this field does not work. It appears as a shortened plain text field.

    Is there a reason this is happening? Can it be fixed?

    Thanks!

  • Profile Image
    idarktech
    Answered on February 01, 2012 at 11:05 AM

    Hi,

    Firefox and Internet Explorer treats the number field as a regular text box, as opposed to a box with up and down arrows as with WebKit based browsers such as Google Chrome and Safari.

    This is a browser inherent property, and there is absolutely nothing we can do about it.

    However, you can try to use the Spinner Tool under Survey Tools. I have tested it and both working visually on Chrome & Firefox.

    I hope this helps. Please let us know if you need any further assistance. Thank you so much!