What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The second reservation is correct but both have a name that is not the clients in the from line, it's always the same name

    Asked by swsedan on December 10, 2015 at 01:51 PM
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    Answered by victor on December 10, 2015 at 02:38 PM


    I am assuming that this is the second problem you are having, that is not mention in your previous post


    I have reviewed you account and found the form RESERVATIONS. I am assuming that this is the form in question in both issues. If not please let us know so we can help you.

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    Answered by victor on December 10, 2015 at 03:13 PM

    While reviewing this form I noticed that this violates our terms. I noticed that you are using fields to capture CC numbers, please remove this fields and use one of our payment gateways. If this is not done, our phishing software will capture this form and disable your account.

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    Answered by swsedan on December 10, 2015 at 04:45 PM
    How do I do this, that’s what we wanted from the beginning. I am now back at my office, but I am not tech savvy! Do you have someone to walk me through it or can you add what we need to our form?
    Best regards,
    Jeffrey Goldin
    Southwest Sedan Service
    Best of Phoenix 2014
    Limo/Sedan Company
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    JotForm Support

    Answered by Mike_G on December 10, 2015 at 06:50 PM

    Are you referring to the email notification you receive when someone submits your form?

    If the from line on the email notification is set to be the Passenger Name field on the form, then when your form is submitted, the from line on the email notification will have whatever Passenger Name is inputted followed by the Sender's E-mail.

    Is this what you're referring to? If not, can you give us or provide us more details of your concern, please? If you can post a screenshot, that would be great! 

    Thank you.