What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I no longer use jot form and don't want to pay any longer. I have a new website that included forms in it...

    Asked by kcwniagara on December 10, 2015 at 04:43 PM
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    JotForm Support

    Answered by david on December 10, 2015 at 06:15 PM


    I checked your account and there does not seem to be an active subscription associated with it.  Do you happen to have your last payment confirmation number?  Our logs do not show and payments for your account.