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alfarloughAsked on December 10, 2015 at 5:25 PM
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Kevin Support Team LeadReplied on December 10, 2015 at 7:58 PM
Hi,
Thank you for contacting us.
You can downgrade your account by following this guide : http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account
And if you made your subscription through PayPal, this guide will help you to cancel it: http://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription
Please, if you need more help, or are unable to downgrade your subscription, feel free to contact us , we will be glad to assist you.
Regards.