- alfarloughAsked on December 10, 2015 at 05:25 PM
- JotForm SupportKevin_GAnswered on December 10, 2015 at 07:58 PM
Thank you for contacting us.
You can downgrade your account by following this guide : http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account
And if you made your subscription through PayPal, this guide will help you to cancel it: http://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription
Please, if you need more help, or are unable to downgrade your subscription, feel free to contact us , we will be glad to assist you.