What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I downgrade my account ?

    Asked by alfarlough on December 10, 2015 at 05:25 PM
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 10, 2015 at 07:58 PM


    Thank you for contacting us.

    You can downgrade your account by following this guide : http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account

    And if you made your subscription through PayPal, this guide will help you to cancel it: http://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription

    Please, if you need more help, or are unable to downgrade your subscription, feel free to contact us , we will be glad to assist you.