What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If i select private message, how will i know when you have responded to my question?

    Asked by ProDevStudent on December 10, 2015 at 05:42 PM
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    JotForm Support

    Answered by Chriistian on December 10, 2015 at 08:22 PM



    When someone replies to your question in the JotForm forum, you will be notified via email regardless if the thread is set to Private. It will be sent to the email address associated to your account used in the thread. When you set a thread to private only you and our support team can view the thread. 


    Do let us know if you need further assistance.