- JenniferRAsked on February 01, 2012 at 10:42 AM
Each time I would like someone to fill out my form, I email it to them via the 'embed' section on the site. A few days ago, I was met with a screen that said 'This feature is currently unavailable.' and won't let me email the form out. Is the site down or is there a separate issue here?
- fxrAnswered on February 01, 2012 at 12:36 PM
I am not quite sure what you mean.
Do you a have a link to your site where there is happening? Please also explain the steps I need to take to see the error message so that we can take a closer look.
- JenniferRAnswered on February 01, 2012 at 02:56 PM
I don't have a forum in which to post any sort of icon or link to the jotform, so I have always used the 'email' function which is found under the 'embed' menu - it's actually the last icon on the resultant pop-up menu that comes up. Usually when I click the 'email' icon, the menu slides across revealing an email template where I can type my message along with the intended address to where it should be sent. The recipient receives my message with a link to the form.
This process no longer works and when I try, I am met with the message: This feature is currently unavailable.
- fxrAnswered on February 01, 2012 at 06:22 PM
Oh, I see what you mean now.
I have justed tested that feature and it is working fine.
Are you able to try it on a different web browser? just to make sure it isnt cache or browser related.