What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms are disabled?

    Asked by fredlille on December 11, 2015 at 10:23 AM
    Hello, when I use your forms in my site on smartphone I can send because the smartphone say "form disabled, this form has been disabled"

    The name of my site is   www.lestaminet-ambulant.fr

    thanks for your help

    Fred

    Page URL:
    www.lestaminet-ambulant.fr

    site hello smartphone in
  • Profile Image
    JotForm Support

    Answered by Charlie on December 11, 2015 at 12:35 PM

    Apologies for the inconvenience that this might have caused you.

    Your forms were disabled because it they were in a different language, but they are now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.

    Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended. You will need to have your form in English and make it multilingual to have a version of it on your own language. Here's a guide on how to make it multilingual: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual 

    I hope that helps.