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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change from field on emails

    Asked by NaaseiB on December 11, 2015 at 11:54 AM
    Emails
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    JotForm Support Manager

    Answered by Jeanette on December 11, 2015 at 02:27 PM

    Your question is not clear, can you give us more details about this?

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    Answered by NaaseiB on December 11, 2015 at 02:45 PM
    When submissions arrive in my mailbox, they show as from Jotform. Can I change this?
    ====
    Warm Regards,
    Stephen Boadi
    Head of Digital Marketing (Africa)
    PZ Cussons Ghana Ltd.
    Tel: +233 501 259 372 (Ghana) / +254 701 961 045 (Kenya) / +234 701 195 5000(Nigeria)
    stephen.boadi@pzcussons.com
    Cussons Baby, Growing Together Naturally (www.cussonsbaby.com)
    ...
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    JotForm Support Manager

    Answered by Jeanette on December 11, 2015 at 04:36 PM

    Yes, you can change that, you can make the Sender Name based on the Name field of the form (choose from the dropdown menu), you can also customize Sender email, the please follow these guides for further details:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address