What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    MySQL Export app is not working

    Asked by nurmayela on December 11, 2015 at 01:03 PM
    Ok.. Almost there. How can I integrate automatically the submitted form data with a SQL server?
  • Profile Image
    JotForm Support

    Answered by david on December 11, 2015 at 01:05 PM


    You can directly download the sql file of your submissions and import them in your MySQL database:  Check this app: http://apps.jotform.com/app/mysql_export

    You can write your own custom code to save submission records in your MySQL database. Please check this related thread: http://www.jotform.com/help/126-Form-to-MySQL

    If you have any further questions, let us know and we will be happy to help.

  • Profile Image

    Answered by nurmayela on December 14, 2015 at 08:12 AM

    The mysql app does not works.

  • Profile Image
    JotForm Support

    Answered by BJoanna on December 14, 2015 at 11:33 AM

    Sorry for inconvenience this may caused you. 

    I was able to replicate mentioned issue when I used mysql app.

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

  • Profile Image

    Answered by nurmayela on December 15, 2015 at 08:45 AM
    Thank you so much that will be very helpful. Any idea when you may have an answer?
    Nuria Munguia | Business Process Manager
    Interline Brands, Inc.
    801 W. Bay St., Jacksonville, FL 32204
    Office: 904.421.1400 x105298
    E-mail: nuria.munguia@interlinebrands.com | Website: www.interlinebrands.com
    This e-mail and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. Please notify the sender immediately by e-mail if you have received this e-mail in error and delete all copies of this message.
  • Profile Image

    Answered by KadeJM on December 15, 2015 at 10:24 AM

    On behalf of my colleagues helping you here you are most welcome.

    Unfortunately, we cannot guarantee any set time frame for when the issue would be fixed since that would create dishonesty if a set goal or promise is not met since some issues can take awhile longer than others.

    However, I would like to reassure you that we do strive to resolve these sorts of issues as quickly and as best we can. But, this also depends on the existing workload our Developers have with other issues ahead of this one.

    You are more than welcome to check back again with us about this after a few days if you wish should you not hear anything from us. But additionally, please note that as my colleague said above we will update you again about the issue as soon as possible once it's resolved.

  • Profile Image
    JotForm Developer

    Answered by ceren on December 22, 2015 at 12:05 PM


    We're sorry for the inconvenience. MySQL Export app is working now.

    Please let us know if you have other questions.