What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I don’t want to store the submitted data via jotform in the jotform servers. I want it to pass thru automatically to a sql server.

    Asked by nurmayela on December 11, 2015 at 01:04 PM
    I don’t want to store the submitted data via jotform in the jotform servers. I want it to pass thru automatically to a sql server. Can that be done?
    Also what if your servers go down? What happens? What is your back up support plan for these scenarios?
    Thanks for the help!
  • Profile Image
    JotForm Support

    Answered by david on December 11, 2015 at 01:08 PM

    You can directly download the sql file of your submissions and import them in your MySQL database:  Check this app: http://apps.jotform.com/app/mysql_export

    You can write your own custom code to save submission records in your MySQL database. Please check this related thread: http://www.jotform.com/help/126-Form-to-MySQL

    If you do not want your submissions stored on JotForm servers, you can have them automatically deleted using this application:

    http://auto-delete.jotform.io/

    We have redundant servers in multiple locations, if one is out, the others pick up the slack to prevent full outages.

  • Profile Image

    Answered by nurmayela on December 11, 2015 at 01:45 PM
    Very nice.. thank you much!!!! Now I will have to test it and see if it works ! thanks again!
    Nuria Munguia | Business Process Manager
    [cid:image85982a.GIF@d6e3f196.46993771]
    Interline Brands, Inc.
    801 W. Bay St., Jacksonville, FL 32204
    Office: 904.421.1400 x105298
    E-mail: nuria.munguia@interlinebrands.com | Website: www.interlinebrands.com
    [cid:image1b9140.PNG@311f7262.45bc4c06]
    This e-mail and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. Please notify the sender immediately by e-mail if you have received this e-mail in error and delete all copies of this message.
    ...
  • Profile Image
    JotForm Support

    Answered by david on December 11, 2015 at 02:53 PM

    You are very welcome!  If there is anything else we can assist you with, let us know and we will be happy to help.