What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form freezes up

    Asked by wolfpaw69 on December 11, 2015 at 02:52 PM

    My form freezes up when I go to "Preview" or to "Open in New Tab".  Actually the form comes up but it doesn't do anything.

    Page URL:
    http://www.jotform.com/?formID=53127112452141

    Freezes preview new tab open
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    JotForm Support

    Answered by Mike_G on December 11, 2015 at 08:49 PM

    I would like to apologize for the inconvenience, however, I cannot reproduce the issue you're having. I have checked your form links and I was able to load it properly on my web browser. Here's the link to your form: http://www.jotform.com/53127112452141

    If you're having issues with loading your form on Preview mode, you can always use the link of your form and open it in your browser's tab.

    Does this happen all the time or just now? I would also suggest you try a different browser for that might also help. 

    Let us know how it goes. We will wait for your response. Thank you.