What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm getting the XML error when trying to create the fillable PDF form

    Asked by drspradling on December 11, 2015 at 06:14 PM

     HI. I get this message when I try to create and then print a pdf version of my form "Anger/Aggression Intake Questionnaire"

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
  • Profile Image
    JotForm Support

    Answered by Welvin on December 12, 2015 at 11:00 AM

    I get the same error when attempting to create the PDF version of your form:

    I have now forwarded this thread to our developers so they can check this further. If there are updates, you should know it through this thread.

    Please contact us again if there are any problems.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 13, 2015 at 02:12 PM

    It appears that long forms won't be converted to PDF, or they would be erratically converted, so some forms might work and some not.

    Our developers are very aware of this, but there is not a time frame for when this will be fixed. Or if they would decide to restrict converting long webforms  to fillable PDF or set the restriction to certain type/number of fields.

    Please read this general guide to know more about fillable PDF forms: