What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Website is slow?

    Asked by edlioinc on December 11, 2015 at 07:08 PM
    Website is slow, certain functions freeze altogether. Tried different browsers but that doesn't help. Preview or Save functions aren't working.
    Page URL:
    http://www.jotform.com//?formID=session

    preview different functions OR
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    JotForm Support

    Answered by Charlie on December 12, 2015 at 10:24 AM

    Apologies for the inconvenience. 

    May we know if you are still experiencing this problem? The www.jotform.com seems to be working in our end. However, yesterday there was a noticeable performance lag which was temporary and have already been reported and fixed by our developers.

    You can check the status of JotForm here: http://jotformstatus.com/ 

    If you are still having problems on this, please let us know and we will investigate it further.