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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    all of my forms say that they are not found

    Asked by phairin on December 11, 2015 at 10:31 PM

    Please help I logged in to edit my previous form and now I receive an error message "form not found"

    Page URL:
    www.creditconsultantgroup.com

    My Forms all all of my forms message and receive in
  • Profile Image
    JotForm Support

    Answered by Aury on December 11, 2015 at 10:43 PM

    Your account is disabled due that you are requesting password in plain text fields on your form "CCG Sign Up" , as shown below:


    To collect this type of information in plain text field is considered as a violation to our Terms of Use, as this is only allowed through encryption and our forms do not provide this type of method.

    I have removed those guilty fields on the form and reactivate your account.

    Please refrain from this to prevent a further potencial suspension of your account..

    Regards.