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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form email is not showing the recent changes in the form

    Asked by chuck1es on December 12, 2015 at 08:54 AM

    Hello,

    I created a form and emailed it to myself for testing/checking. I then made alterations to the form, which appear on the form template within Jotform. However, whenever I now email it, it still shows the original form and not the updated version. How do i change this?

    Thank you

    David

    P.s. the url below, is the original format and not the current (required) one.

    Page URL:
    https://form.jotformeu.com/53452743578363

    not updating form not updating form template template
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    JotForm Support

    Answered by Welvin on December 12, 2015 at 04:06 PM

    The changes in the fields should suppose to automatically appear in the notification/autoresponder. But if not, you can always re-create it. Please follow these steps:

    1. Delete your current notifier (http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder).

    2. Create it again (http://www.jotform.com/help/25-Setting-Up-Email-Notifications).

     

    Please do not hesitate to get back to us if you need further assistance regarding this matter.