Submissions are not showing up in the submissions page

  • KEITHTHOMPSON1
    Asked on December 12, 2015 at 12:17 PM

    After i submit a jot form the forms aren't showing up in submissions

  • Welvin Support Team Lead
    Replied on December 12, 2015 at 5:52 PM

    You have a Paypal payment integration in the form so if you select a product item and close the payment page, that will be added to your incomplete payment list.

    http://www.jotform.com/help/135-How-to-View-Incomplete-Payments

    But if you have completed the payment and it's being captured as incomplete, that means your IPN is not setup correctly. Here's how to do that: http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal.