When I copy my form code to my website the captcha does not work

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    mlunderhill
    Asked on December 12, 2015 at 01:02 PM
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    jonathan
    Answered on December 12, 2015 at 07:56 PM

    I see that you have embedded the form http://www.jotform.us/form/42094568623157 on your website using its source code

     

    It is highly possible that the form was having script conflict issue with the other existing scripts on your website. This was most probably the caused of issue.

    Please try this steps for a fix:

    #1 Remove the currenlty embedded form and all other code script of the form on the website.

    #2 Re-embed the form on the website using now its iframe embed code instead.

    user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    You can test again the website if the form is now working properly.

    Hope this help. Let us know if not resolve.

    Thanks.

     

     

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    mlunderhill
    Answered on December 13, 2015 at 10:43 PM

     This works fine, thank you. 

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    Jan
    Answered on December 14, 2015 at 09:08 AM

    On behalf of Jonathan, you're welcome. Let us know if you need any assistance. Thank you.