What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I copy my form code to my website the captcha does not work

    Asked by mlunderhill on December 12, 2015 at 01:02 PM

    Nor does my embedded PayPal button.

    Page URL:

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    JotForm Support

    Answered by jonathan on December 12, 2015 at 07:56 PM

    I see that you have embedded the form http://www.jotform.us/form/42094568623157 on your website using its source code


    It is highly possible that the form was having script conflict issue with the other existing scripts on your website. This was most probably the caused of issue.

    Please try this steps for a fix:

    #1 Remove the currenlty embedded form and all other code script of the form on the website.

    #2 Re-embed the form on the website using now its iframe embed code instead.

    user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    You can test again the website if the form is now working properly.

    Hope this help. Let us know if not resolve.




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    Answered by mlunderhill on December 13, 2015 at 10:43 PM

     This works fine, thank you. 

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    JotForm Support

    Answered by Jan on December 14, 2015 at 09:08 AM

    On behalf of Jonathan, you're welcome. Let us know if you need any assistance. Thank you.