What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to downgrade account

    Asked by rmldiss on December 12, 2015 at 04:13 PM

    I have 2 accounts.  Am trying to downgrade this one to FREE.  I have upgraded the other to premium.  Why are you making it a hassle for me?


    Roman Lubynsky

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    JotForm Support

    Answered by jonathan on December 12, 2015 at 07:31 PM

    Hi Roman,

    You can cancel and downgrade the subscription by following this user guide:


    Let us know if you encounter any difficulty following the guide.