Dont receive my emails..

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    esdx256
    Asked on December 12, 2015 at 05:01 PM

    Hi,

    There times that my customer submit the form and I don't receive any emails.. please help.

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    BDAVID
    Answered on December 12, 2015 at 07:46 PM

    I checked the email notification for your form: https://www.jotform.com/93292513364, and the recipient email is not in bounce list, also, upon checking our mail logs, I see good delivery is shown:

    Please check in your spam folder. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com