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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    We are experiencing a slowness in the form

    Asked by genad on December 12, 2015 at 05:26 PM
    We are also having issues with the slowness of the fields populating for the same survey. Could this be a result of using widgets? We cannot send our form out if the issue continues.


    Many thanks.

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    JotForm Support

    Answered by Welvin on December 12, 2015 at 05:42 PM

    I think it's the autofill that is causing this to happen. You may consider adjusting the "Auto Save" to a bigger value, 15 or 20 seconds:


    If nothing works, you may consider the session URL method instead: http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later.

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    Answered by genad on December 13, 2015 at 05:20 PM

    Thank you so much. This fixed the issue.

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    Answered by Ben on December 14, 2015 at 04:40 AM

    That is great to hear and in my colleague's name, you are welcome.

    Please do let us know if you have any additional questions or issues and we would be happy to assist with the same.