We are experiencing a slowness in the form

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    genad
    Asked on December 12, 2015 at 05:26 PM
    We are also having issues with the slowness of the fields populating for the same survey. Could this be a result of using widgets? We cannot send our form out if the issue continues.

    https://form.jotformeu.com/53232132971348

    Many thanks.

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    Welvin
    Answered on December 12, 2015 at 05:42 PM

    I think it's the autofill that is causing this to happen. You may consider adjusting the "Auto Save" to a bigger value, 15 or 20 seconds:

    http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    If nothing works, you may consider the session URL method instead: http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later.

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    genad
    Answered on December 13, 2015 at 05:20 PM

    Thank you so much. This fixed the issue.

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    Ben
    Answered on December 14, 2015 at 04:40 AM

    That is great to hear and in my colleague's name, you are welcome.

    Please do let us know if you have any additional questions or issues and we would be happy to assist with the same.