What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not working

    Asked by Heidi  on December 13, 2015 at 09:39 AM

    Hi Guys


    I used an awesome template and created an awesome form but I'm just not sure why it's not working...


    See form here:




    Can you help?



    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on December 13, 2015 at 11:07 AM

    Please tell us what actually is not working on the form http://www.jotform.us/form/53463818984167

    I test submitted your form and it had work successfully so far.

    The Thank You page appears to be empty because that is what was set on the form. You can update/edit the TY page using the Form Builder so that it won't appear blank/empty.

    Please let us know if issue remains.