Error message on Page Break

  • UWC_PT
    Asked on December 13, 2015 at 1:50 PM

    Hi there,

     

    I am also having this problem on our form here:

     

    https://form.jotformeu.com/53115811978359

     

    it work all the way to page 8 and then it stops working. We are considering purchasing this service for an application process but we cannot have such random errors.

     

    Can anyone help?

     

    Thank you,

    Sara

  • David JotForm Support Manager
    Replied on December 13, 2015 at 2:08 PM

    I cloned your form, and I encountered the same problem on page 7, so I did remove and add the Terms and Conditions back, and that solved the issue: https://form.jotform.com/53465679861976?

    Error message on Page Break Image 1 Screenshot 20

     

    Please do the same, delete the widget, and add it back from the Widgets tab. Let us know if you need more help.

  • UWC_PT
    Replied on December 13, 2015 at 2:29 PM

    Hi there,

    Thank you very much, that has indeed resolved the problem!

    Regards,

    Sara

  • jonathan
    Replied on December 13, 2015 at 5:46 PM

    Hi Sara,

    Thank you for the confirmation that it was now resolved. Feel free to contact us again anytime should you need our assistance on JotForm.

    Regards