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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error message on Page Break

    Asked by UWC_PT on December 13, 2015 at 01:50 PM

    Hi there,

     

    I am also having this problem on our form here:

     

    https://form.jotformeu.com/53115811978359

     

    it work all the way to page 8 and then it stops working. We are considering purchasing this service for an application process but we cannot have such random errors.

     

    Can anyone help?

     

    Thank you,

    Sara

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    JotForm Support

    Answered by BDAVID on December 13, 2015 at 02:08 PM

    I cloned your form, and I encountered the same problem on page 7, so I did remove and add the Terms and Conditions back, and that solved the issue: https://form.jotform.com/53465679861976?

     

    Please do the same, delete the widget, and add it back from the Widgets tab. Let us know if you need more help.

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    Answered by UWC_PT on December 13, 2015 at 02:29 PM

    Hi there,

    Thank you very much, that has indeed resolved the problem!

    Regards,

    Sara

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    JotForm Support

    Answered by jonathan on December 13, 2015 at 05:46 PM

    Hi Sara,

    Thank you for the confirmation that it was now resolved. Feel free to contact us again anytime should you need our assistance on JotForm.

    Regards