What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us.
The Starter/FREE subscription will remain free as long as you do not exceed monthly limits (submission, payment).
If you exceed any of the limit, you can either upgrade to the next higher plan to get expanded limits or just wait for the monthly reset to occur (it will reset the monly limits)
I suggest checking for more detiails also on the subscription page https://www.jotform.com/pricing
Hope this help. Let us know if you need further clarification.