I don't receive a notification email

  • CallingtonColts
    Asked on December 13, 2015 at 2:32 PM

    I have added a notification email address and I receive the TEST emails, but I a not receiving any emails when the form is completed by someone.

  • jonathan
    Replied on December 13, 2015 at 5:51 PM

    I checked your jotform http://www.jotformeu.com/form/53283704249357 and I found the cause of problem.

    I dont receive a notification email Image 1 Screenshot 20

     

    There was no email address set on the Recipient E-mail box. 

    Please add the email address you wanted the form submission email to go to.

    user guide: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if issue persist.