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  • Profile Image

    Reset Calculation by changing option. RESOLVED

    Asked by AA_C on December 13, 2015 at 03:47 PM

    I have two forms that calculate values based on whether a person is a member or not.

    What I have found is that if Non-member is selected and they choose New card  then they select Member the calculated price remains at the Non-member value. Unless the reset is pressed.

    How can I have the values reset to nil when switching between Member and Non-member or vis versa ? 

    Here is one of the forms n question:

    formID=53464905175965#

     

     

    Robert

    reset value calculation value
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 14, 2015 at 02:24 AM

    Hello Robert,

    I did check your form and found that you are passing calculation to payment field only in case if "Options pour les membres" is selected. There is no calculation added for "Options de non-membres" field.

    Please take a look at the following cloned form  where I have gone ahead and updated the conditions and see if this works as expected:   https://form.jotform.com/53471021612948? 

    Feel free to clone the form for a closer look. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by AA_C on December 14, 2015 at 07:54 AM

    Hi,

    I did have it calculating if either is selected but it would only work if I reset it. Thank you for the fix.

    I also hide the "Options pour les membres"  field until there is an entry in the "Nom de famille / No d'adhésion" field. A simple fix to your form for me. 

    About that, perhaps this is for another thread,

    I am using a "Full Name" block for lastname and member number. Is it possible to hide the "Members Options" field until an entry is made in both input fields of the "Nom de famille / No d'adhésion" field.? Right now it appears as soon as any value is entered in to any input field.

    Probably another thread here also.

    Can I set the first field for alpha, with 2 or more characters, only and second field for numbers only and have Members Options field only appears if these rules are meet?

    Perhaps separate input fields is the easiest solution.

    Or perhaps there is a widget.

    Thank you for your help. :-)  Robert

  • Profile Image
    JotForm Support

    Answered by Mike on December 14, 2015 at 11:03 AM

    We have moved the questions into separate threads to be able to address them properly.

    http://www.jotform.com/answers/724712

    http://www.jotform.com/answers/724715

    We will get back to you quickly.

  • Profile Image

    Answered by AA_C on December 14, 2015 at 11:30 AM

    RESOLVED - Thank you